Celestins Spa Thermal & Hotel à Vichy

Nous avons passe un excellent sejour lors du week-end de pentecote a l'hotel Vichy Spa Celestins. Des la prise de reservation Jessica a fait preuve d'un grand professionnalisme et nous tenons a remercier particulierement Francois pour son accueil sa gentillesse et son grand professionnalisme egalement. La suite etait parfaite ce fut une belle parenthese enchantee. Merci au staff complet.

My stay at Vichy Celestins Spa Thermal & Hotel was mixed, but unfortunately the spa experience was so disappointing that it overshadowed the positives. The room was comfortable and generally met expectations, although my partner found the mattress too soft. Beyond that, I have no major criticism of the accommodation itself. My main concern is the spa and, in particular, the massage treatment. I booked and paid EU145 for a 50-minute full-body sports massage. Before the treatment began, I explained that I had received many sports massages in the past and specifically requested attention to the upper right side of my back and cervical area. What I received did not resemble a sports massage. In fact, having also experienced many traditional relaxation massages, I would not consider this a proper massage either. The pressure was extremely light throughout the session, to the point where I could barely feel the therapist's hands on my body. A large amount of oil was used, and much of the treatment consisted of very light strokes and tapping movements rather than meaningful muscle work. There was no deep tissue work, no treatment of tension points, and no focus on the areas I had specifically requested. I left feeling exactly the same as when I arrived, with none of the relief or therapeutic benefit that one would expect from either a sports massage or a standard relaxation massage. The issue is not that the massage failed to be exceptional. My expectation was simply to receive a professional full-body sports massage corresponding to the service that was advertised and booked. The price of EU145 for 50 minutes is significantly higher than many massages I have received elsewhere, including in Switzerland. However, my criticism is not based on the price itself. I accepted the higher price because the treatment was offered by a 5-star spa hotel and I therefore expected a corresponding level of professionalism and quality. Had this been a reasonably priced massage, I would still have considered it poor. The fact that it was delivered in a 5-star hotel and charged at EU145 simply makes the gap between what was promised and what was delivered even more striking. The massage experience also affected my perception of the spa as a whole. I have visited many spas, including day spas in Switzerland that are not attached to luxury hotels, and I did not feel that the overall spa experience was at the level I would expect from a 5-star establishment. I cannot fairly comment on the swimming pool facilities. The massage treatment was such a disappointment that it significantly reduced my desire to spend additional time exploring the spa. As a result, I chose not to make use of the swimming pool and therefore prefer not to express an opinion on a facility that I did not properly experience. Finally, neither the therapist nor the reception staff asked for any feedback after the treatment. Had they done so, I would have expressed my concerns directly. I rarely leave negative reviews, but in this case I genuinely felt that the treatment delivered was not the full-body sports massage that was advertised and paid for. For a hotel positioning itself as a 5-star spa destination, the quality of this treatment fell far below what I consider to be a professional standard.

Le spa est vraiment formidable

Excellent emplacement ! Parking a proximite sous les thermes Vichy Personnel au top et extra..mais un peu en sous effectif ! Prestation d'un 4 etoiles plus qu'un 5 Le spa est propose avec un supplement d'une vingtaine d'euros par personne..par contre installations en maintenance ( hammam et un sauna sur 2) le reste est tres propre.. La piscine de l'hotel est incluse dans le prix de la chambre

Mon commentaire concerne seulement le spa, il n'est notifie nul part sur le site que le pass thermal n'est pas disponible les jours feries. Dommage car nous sommes venu expres et nous n'avons pas pu en beneficier alors que c'etait ouvert et ce n'etait pas complet!!!

Nous avons profite de la piscine dans le cadre de notre cure, superbe point de vue sur la ville et l'Allier ! Je recommande vivement

Bel emplacement touchant le parc Napoleon III, chambres confortables, tres bon service mais pas guinde. Restaurant avec cuisine inventive pour reveiller vos papilles et bains agreables. Il suffit juste de se laisser aller et de profiter

Sejour tres agreable, l'hotel est vraiment jolie et agreable, les chambres sont calme et spacieuse, petit bemol que de l'eau gazeuse dans le mini bar pas d'eau plate dommage. le restaurant bon et de bonnes qualites. Cependant concernant le spa si vous ne prenez pas d'option supplementaires soins, bain... L'espace detente est sommaire et petit.

Petit sejour de 3 jours en 1/2 pension et decouverte de la thalasso pour ma tante. Nous sommes ravies de cette experience! Hotel et spa, personnel tres attentif, bienveillant. L'hotel en connection directe avec la thalasso, comme un cocon... et pour ne rien gacher, cuisine de qualite. Merci pour cet accueil parfait! Nous reviendrons c'est certain!

Super etablissement. En attente de mon massage a la bougie. L'espace detente porte bien son nom.

Nous avons mon mari et moi ete a cet hotel pour profiter de soins thermaux. Malheureusement la personne de l'agence de voyage LECLERC VOYAGE a fait n'importe quoi et nous avons juste eu acces a la piscine chauffee d'une chambre et d'un petit dejeuner. En vue de la situation la responsable de l'hotel a personnellement appele l'agence pour signaler l'erreur commise de leur part et a fait des pieds et des mains pour adapter notre chambre a l'handicap que nous rencontrons avec mon mari. En fait effet, en plus de ne pas avoir selectionne comme option, les soins thermaux, la personne de Leclerc voyage n'avait pas precise non plus, qu'il nous fallait une chambre PMR ! Grace a la responsable et le reste du personnel, nous avons passe un excellent sejour la-bas. Nous recommandons vivement cet hotel si vous avez besoin de prendre soin de vous et de decompresser.

Piscine agreable et chaude au 7 ieme etage Buffet petit dej Plusieurs points de restauration A recommander pour une deconnexion

J'etais dans la partie spa. Correct et propre. L'entree et tres jolie avec ca coupole en verre.

Second sejour dans ce complexe car nous aimons son emplacement dans la ville de vichy, proche du centre ville et sur des abords de l Allier. Chambres grand standing, restaurant gastro et bar lounge. Divers soins thermals sont possibles en plus du bassin du spa, hammam er sauna.