Hotel La Villa K et SPA à Saint-Louis

Parfait. Chambre tres propre, hotel proposant des chambres tres confortable.

Great welcome and friendly staff at check-in, but the experience was ruined by how a late-night issue was handled. Bruna, Inas and Caroline and Sandra went out of their way to make us stay special, However Our room overlooked the courtyard, where a loud group gathered late into the night on April 9. Around 11:45 PM, we called the front desk to ask about the hotel's noise policy. The staff member was rude, dismissive, and raised his voice. When asked to remind guests to keep it down, he refused and responded, "What do you want me to do?" Completely unacceptable. It's unfortunate, as everything else was good--but this lack of basic guest service ruined our stay. This is respond to who ever replied back to my review Downplaying it is not going to change the fact! In reply to your respond 1.we contacted you 2x not 3 times 2. Your respond was not that you already took care of it !!!!! Your response was very condescending and your answer was what do you want me to they be leaving shortly. That was your response. You can go ahead and write what you want, but that does not take away from what happened.!!!

People were friendly. Room was not that great. The room I was given was very hot and no A/c was working and window was such small there was not no use of it. Breakfast was good and had free airport pick and drop.

Un tres bonne hotel calme ou le personnel est tres sympa A recommander

Service et accueil de qualite. Chambres tres confortables recemment renovees. Calme. Excellent petit dejeuner Des prix raisonnables.

Excellent sejour a la Villa K a Saint-Louis ! Idealement situee a proximite de l'aeroport, c'est l'endroit parfait lorsqu'on est en deplacement professionnel ou simplement de passage. L'accueil est chaleureux et tres professionnel, on se sent immediatement a l'aise apres un voyage. Les chambres sont spacieuses, modernes et parfaitement equipees pour travailler dans le calme. La literie est tres confortable, ce qui est essentiel quand on enchaine les rendez-vous. Le petit-dejeuner est copieux et de qualite, et le restaurant est egalement une tres belle surprise. Le cadre est elegant, propre et apaisant -- parfait pour se detendre apres une journee chargee. Une adresse que je recommande sans hesitation pour les voyages d'affaires a Saint-Louis. Je reviendrai avec plaisir !

The staff and waiters are not qualified. They added food that I did not eat to the bill. Even when I asked them to check the CCTV footage, they were unable to do so. They earn money through deception. Le personnel et les serveurs ne sont pas qualifies. Ils ont ajoute a la facture des plats que je n'ai pas consommes. Meme lorsque j'ai demande de verifier les cameras de surveillance, ils n'ont pas ete en mesure de le faire. Ils gagnent de l'argent par la tromperie

Massage aux pierres chaudes et soin du visage. Moment de relaxation pure. Cadre chaleureux et estheticienne adorable avec une facon de faire parfaite.

Such a quaint hotel in a historic building. I especially loved the spa. Very reasonably priced and such a treat!

Super experience au spa ! J'ai ete massee par Ambre, c'etait un pur moment de detente, tres professionnel et relaxant. Et un grand merci a Morgane a l'accueil, adorable, souriante et tres accueillante. Je recommande vivement !

Visite du spa + massage c'etait vraiment bien. Le spa a ete privatise pour 1h avec sauna, hammam et jacuzzi