Chateau de la Gaude à Aix-en-Provence

As an eonophile visiting Provence, my wife and I wanted to visit some wineries near Aix-en-Provence. Chateau La Gaude was highly recommended on many sites, and their website said they had wine tastings in French in the morning and English in the afternoon. We drove out there a little after two PM, and despite challenging directions for parking, finally got to their hotel reception desk only to find out that without a reservation, they wouldn't be able to accommodate us. They did have a tasting scheduled at 5:00 PM. We thanked the hostess and drove to Chateau La Coste which had walk in availability and a great tasting experience. Chateau La Gaude is a resort/spa/hotel which happens to make some wines as well.

Bonjour, nous sommes venus dejeuner au restaurant La Source. Nous sommes arrives un peu en avance pour prendre l'aperitif. On nous apporte les cartes mais on ne nous a jamais servi Pour ce qui est de la carte pour le dejeuner pas mal d'incomprehension par rapport au menu du jour et au plat du jour Un peu decu par le service pour un etablissement de cette grandeur avec toutes ces etoiles, on s'attendait a un service beaucoup plus attentionne Sinon on a tres bien mange, le cadre est magnifique, on a passe un agreable moment

Je tiens a temoigner de la prise en charge exceptionnelle de toute l'equipe sans exception. Ma maman qui venait de l'hopital etait vouee a aller en epahd et grace a toute l'equipe, aujourd'hui, elle rentre a la maison. Morgane a assure un lien professionnel mais aussi tres humain, merci Morgane L'accueil m'a toujours reserve un accueil chaleureux et a ete a l'ecoute de mes demandes merci Les infirmier(e)s, aides soignants(e)s, d'un professionnalisme a toute epreuve et tres a l'ecoute de leurs patients. Merci a tou(te)s Enfin le cadre est exceptionnel Prenez tous soin de ces personnes la, grace a qui, nos proches restent pres de nous Tres cordialement Emmanuelle BLANC

Notre passage au Chateau de la Gaude a ete une experience memorable. Si vous cherchez un lieu atypique, sobre, chic et baigne de calme, l'adresse est incontournable. C'est l'endroit parfait pour s'offrir des moments de deconnexion complete. Des notre arrivee, nous avons ete marques par un accueil incroyable : le personnel est d'un professionnalisme sans faille tout en restant chaleureux et attentionne. Cote table, l'experience est tout aussi remarquable. La nourriture est tout simplement incroyable, avec une vraie recherche dans le detail, de l'assiette jusqu'aux cocktails. On sent que chaque element a ete pense pour surprendre et regaler les papilles.

Nous sommes venus passer le week-end en chambre insolite et vraiment quel bonheur absolu, tout est tres bien entretenu, le personnel est au petit soin et tres agreable. Sans parler du petit dejeuner au restaurant la source qui etait exquis.

Let's start with the good stuff! Chateau de la Gaude is an undeniably gorgeous property. The estate is immaculately maintained and strewn with modern art pieces which make for a unique experience against the traditional chateau architecture and gorgeous French gardens. We were happy with our room as well, it felt pristine and upscale. Generally, the food was also delicious and of very high quality! Now, the service...in my opinion is not a truly 5-star experience. Some examples: When we arrived, the concierge gave us a glass of wine, a map, told us our room wasn't ready, and left. We were not given a tour or told anything about the hotel, so we had no idea what to do for 2 hours while we waited. At check in, they offered to reserve dinner at 7:30 in the brasserie which we accepted. When I arrived, the two staff argued with each other over their iPad for a long time in front of me and said we must be on a later seating. They ended up seating us, but as a guest I should not be made to feel awkward about the concierge's mistake. During the day, there is a restaurant that is apparently open but I had to fight to get service. We like to enjoy a glass of wine in the afternoon on the estate but nobody ever came up to us to ask if we wanted anything, every time I had to go searching for someone in the restaurant to ask. I stood at the bar while the staff ignored me and polished glasses or set up dinner service, and I felt like I was bothering them. They also never came back to our table to ask if we wanted another drink, and every time we got the bill I had to go back into the restaurant to find someone. I had to actively ask for service at every step yet the restaurant was nearly empty every day. Similarly at the spa, I walked in to find nobody at the front desk, and when someone did come in, they didn't greet me. It was not easy to find out whether as a guest I could use the spa, and which parts. Nobody explained to me where to get changed or what to do. I figured it out myself after a while but it was confusing. Bottom line: stunning place, but we were unfortunately disappointed by the service. I understand these are small things but at 500 Euros a night or more, you want to feel like the staff is leading the process, not you. It didn't feel like the staff were looking to proactively serve guests. However, shout out to the lovely young woman working the pool, she did ask me if I wanted a drink (the only time that ever happened during my stay!) We have stayed at Chateau de Berne and Domaine de Fontenille in the area which we felt had truly 5-star service. At similar prices I would recommend those places over this one.

A wonderful property and landscape with well appointed rooms and good amenities. I'm afraid the service leaves room for improvement, there is a lack of structure or routine to the common areas that often leads to a 20 minute wait before being asked for a drink order etc.. certainly a 5 star property but service was more akin to 3 star.

Tres beau lieu

Franchement tres tres decu, nous avons fete notre nuit de noce donc on voulait un endroit au top, on a eu une petite chambre, mini frigo qui faisait du bruit impossible de dormir on a du le debrancher dans la nuit, l'insonorisation etait pas ouf on entendait les grenouilles toute la nuit. La douche il n'y avait pas de pression dans le pommeau c'etait complique de faire une vrai douche apres le mariage. L'endroit et sympa mais ca ne vaut pas le prix de + 400EU pour dormir la bas. Aucune attention alors qu'on leur a dit que c'etait notre nuit de noce c'etait pas digne de leur reputation. Je ne recommande pas

Cadre d'exception, un lieu magnifique ou chaque detail est pense avec gout. Le service etait irreprochable et tres attentionne du debut a la fin. Chambre superbe, elegante et tres confortable. Une tres belle experience.

TOP !!! un circuit des ballades serait un joli plus, a pied ou a velo sur le domaine, surprenant pour un hotel si haut de gamme !! et un petit dejeuner a volonte, avec un choix libre, serait aussi bcp mieux !!

The area surrounding the hotel is amazing and beautiful, the vineyards and nature create an atmosphere of calm. The art and sculptures scattered throughout the grounds surrounding the hotel and among the trees are fascinating. The saunas are strong and good and the service from the staff and the wine shop is kind and good.

A perfect countryside escape after a busy week in Paris, Chateau de la Gaude delivers an experience that feels both serene and artfully curated. The property itself is breathtaking--immaculately landscaped gardens dotted with sculptures create a peaceful, almost gallery-like atmosphere. Every corner feels intentional and inspiring. Our suite was spacious and beautifully designed, offering exceptional comfort for a family stay. The bed alone deserves a mention--easily one of the most comfortable I've ever experienced. The spa was outstanding, and the wine tasting was a true highlight. The visit to the cellar added an intimate, authentic touch that elevated the entire experience beyond the typical tasting. There's a clear passion behind everything they do. Dining at the French brasserie was unforgettable. Our children tried frog legs for the first time--and immediately asked for more, which says everything. It turned into one of those spontaneous, joyful travel moments you don't forget. The roasted chicken, while simple in concept, was executed to perfection--juicy, flavorful, and infused with rich Provencal character. The grounds are a dream for families. Our kids spent hours playing hide-and-seek through the gardens and running freely in the beautifully maintained grass maze, giving us that rare balance of relaxation and fun. What truly sets this property apart is its deep connection to art, fashion, and design. The estate is infused with thoughtful collaborations--from Louis Vuitton-engraved details to Hermes wallpaper in the spa, and a boutique filled with carefully curated designer pieces. These elements add a sophisticated, almost collector-like dimension to the stay. A truly memorable experience--effortlessly blending luxury, culture, and warmth. We would return without hesitation.